Wine, Food and Service training are essential to laying the foundation of a team that will represent your brand in the best possible light. As with most businesses, knowledge is everything. This is particularly true in sales and hospitality. One of the most important investments you can make in your business is in employee training. Training should be specified to your business and brand, making your staff experts in their field. It is an ongoing process, which involves constant streamlining to be as effective as possible.
Employee training programs should be geared towards the unique needs of the business. Service standards change depending on the venue that uses them. Creating a unique and specific ambiance is what will distinguish it from the competition. To achieve a cohesive product, it is not always about having the best but about having the best fit. Teamwork, balanced with individual responsibility, makes every shift go smoothly. Being comfortably trained in the field will allow for a positive impression to every client who walks in the door. Almost as important, it helps keep them walking back in the door again